How to Calculate Gross Retention
What is Gross Retention?
Gross Revenue Retention Calculator helps you measure the effectiveness and profitability of your marketing investments.
Formula
GRR = (Starting MRR - Contraction - Churn) / Starting MRR × 100
Step-by-Step Guide
- 1Exclude expansion; only measure retained revenue
- 2Calculate the result using the formula
- 3Compare against benchmarks to evaluate performance
Worked Examples
Input
$100k start - $5k contraction - $5k churn
Result
GRR = 90000/100000 × 100 = 90%
Common Mistakes to Avoid
- ✕Not accounting for all costs in the calculation
- ✕Ignoring attribution window when measuring results
Ready to calculate? Try the free Gross Retention Calculator
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